testimonials
There are few choices made in the course of business that affect the overall operation of our practice more than the selection of just the right computer technical support vendor. Fortunately, we found Ronin Networks almost five years ago, and this has consistently proven to be one of the best decisions for our office. Christopher Uno, owner of Ronin Networks, has provided outstanding technical advice and service.
Initially, Chris conducted a detailed review of our then-current network and made recommendations for improving and expanding computer services within our office. Chris successfully addressed issues resulting from our aging equipment and streamlined our network infrastructure. Chris successfully implemented and continues to maintain a secure network system with wireless access that has allowed our medical office to transition to an electronic medical record without sacrificing the security and privacy of our patients’ medical information. Chris continues to recommend, install and maintain hardware to streamline the workflow in our practice.
As an electronic medical office, we rely on the functionality of our computer network. Initially, we were concerned that, as a smaller company, Ronin Networks would have a difficult time providing emergency coverage to our office. However, the personalized attention that we have received has far exceeded our expectations. Chris has been available to assist us during every emergency situation we have encountered. He is often able to access our network remotely to diagnose and correct problems immediately, helping to minimize the effects on our daily operations.
I can say, without hesitation, that Ronin Networks is the best choice anyone could make for their IT services.
Sincerely,
Tami K. Shields
Practice Administrator
Chris Uno has been handling all of my dental office computerization, both software and hardware issues for the last five years, he has helped me sort out previously unsolvable computer problems my vendor couldn’t solve when we initially got it about five years ago and he has done my entire new and state of the art new network three years later. He helped me properly upgrade our system by finding the proper file server and work stations, hubs etc. without over spending. We were able to get exactly what we needed for our specific software needs. He has done and still does an exceptional job.
I have a very complex network of 21 computers that has advance digital imaging, practice management software, internet hub and firewall functions. Chris has enabled me the capability to backup my precious data to an off site data storage facility every evening when we are not open keeping it safe in case the office becomes destroyed or damaged. My dental practice is near paperless and uses both digital x-rays and digital photography over a network. We are about to add voice activated software and know this will be done will minimal to no glitches. I use one of the most popular programs in all of dentistry and before Chris’s help my computer system was nothing less than a nightmare of problems which created a huge amount of stress and barriers to production.
Chris Uno, on the other hand, professionally dove into our computer problems, both hardware and software and put sanity into a system. Instead of telling me all the reasons he couldn’t get things operating properly he just fixed it and then explained to me the cause either hardware or software. Additionally, he makes the appropriate vendor take responsibility for their mishaps and gets their products working the way they were intended to. He has followed up with vendors and made them honor their warranties replacing hardware as needed and all I have ever had to do with this is just say thank you.
It is very clear to me that Chris is very passionate about his work and knows how to get the job done saving both time and money.
Thank you Chris!
Joel R. Benk, DDS
Chris Uno has been our network administrator since 2004. We have 8 locations and 2 ambulatory surgery centers. Chris facilitated a seamless migration from one software system to another, which included evaluation and recommendations for our workstations and servers. Chris also facilitated the set up of our NET VPN and has continued to run interference with our phone provider to keep the network operational. We are pleased that he always recommends only what we need.
Chris Uno has professionally dealt with our computer problems, both hardware and software. He also provides insight into the problem and suggests alternative solutions. Chris is always available and is quick to respond to a call. He truly understands that when systems are having an issue, our business has an issue. We feel that Chris has demonstrated a true partnership with our company which has resulted in a mutually beneficial long term relationship. I have thoroughly enjoyed working with Chris and would highly recommend his service.
We owe you a debt of gratitude for keeping our system operational over the years. Thanks!
Sincerely,
Estar Acosta
CEO
your network, our responsibility
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